Webinar: “Next-Gen TPAs: A Glimpse into the AI-Powered Future”
Date: September 27, 2023
Time: 1:00 – 2:00 pm EST
If you miss the live event, the webinar will be recorded and available to you on-demand, whenever you have the time to listen.
Cost: Free to SPBA members
Registration Link: https://spba.peachnewmedia.com/store/seminar/seminar.php?seminar=193573
Speaker: Matt Salerno, VBA Software
“Next-Gen TPAs: A Glimpse into the AI-Powered Future”
Description: Step into the future of benefits administration and join us for a captivating exploration of how Artificial Intelligence (AI) is reshaping TPAs, revolutionizing efficiency, accuracy and strategic prowess.
In this webinar, we will delve into AI’s impact on benefits administration, from foundational concepts to transformative applications. Gain insights into AI’s collaborative role in enhancing human capabilities, discover its potential to elevate client satisfaction and operational excellence, and explore tangible use cases in claims adjudication.
Unlock the door to the future as we uncover advanced applications of AI, including Large Language Models (LLMs). Witness how LLMs enhance internal knowledge bases, create client-facing smart assistants, and deliver personalized experiences, ultimately redefining the benefits administration landscape.
Join us to understand why adopting AI is a strategic imperative for Next-Gen TPAs. Don’t miss this opportunity to gain strategic insights that will set your organization on the path to success in an AI-powered world.
Learning Objectives:
Understanding the Landscape of AI in Benefits Administration: Explore the fundamental concepts of artificial intelligence (AI) and its evolution, gaining insights into how AI is designed to enhance human capabilities rather than replace them.
AI's Transformational Impact on Benefits Administration: Discover the profound influence of AI on the benefits administration landscape, focusing on how AI can boost efficiency, accuracy, and customer satisfaction. Understand why adopting AI-powered administration software is becoming essential for TPAs to remain competitive in the industry.
Practical Use Cases for AI in Claims Adjudication: Explore practical applications of AI in benefits administration, focusing on traditional machine learning and rules-based AI. Understand how AI-driven solutions can optimize claims adjudication processes, improve accuracy, and reduce manual interventions, leading to better client service and operational effectiveness.
Use Cases for Advanced Generative AI and LLMs: Delve into advanced use cases of generative AI, particularly Large Language Models (LLMs), for the TPA industry. Learn how utilizing administration software equipped with LLMs can enhance internal knowledge bases, create client-facing smart assistants, and facilitate personalized interactions, ultimately streamlining operations and elevating customer experiences.
Webinar Technical Notes
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